Banking and finance are leading this shift, with data analytics, AI, adaptability, and problem-solving emerging as top priorities. “AI is no longer just a technical skill — it’s an enabler for developing soft skills,” said Susana Correia, head of search and staffing for MENA at LinkedIn.
At the Khaleej Times Banking, Innovation, and Technology conference, experts urged companies to engage employees in decision-making to boost productivity and foster ownership. Yusra Abdul Ghaffar Baqi of Aafaq Islamic Finance highlighted that technology enhances jobs only when teams align with a shared vision. “Let employees take part in decisions — they’ll own them,” she advised, advocating for hybrid work models to improve job satisfaction.
Flexibility and collaboration were key themes, with Mastercard’s Sonali Attri emphasizing that innovation happens when people come together. As skills and roles continue to evolve, companies must stay agile, listen to their teams, and embrace change to thrive.